The Car Glass Insurance Claims Process: What Does It Look Like?

If your car's windshield, windows, mirrors, or sunroof get damaged in an accident, you should fix the glass immediately. Prompt auto glass repairs help to ensure the safety and functionality of the vehicle, as well as restore the car to its original appearance. 

To get your car glass repairs paid for by insurance, you must file a claim with your insurance company. Although every company handles things differently, the procedure for making an auto glass insurance claim after an accident is pretty much the same.

Follow these steps to ensure that the claims process goes smoothly and successfully. 

Report the Damage Immediately After It Happens

Your car insurance company will cover glass repairs only if you report the damage. The first thing you should do after your vehicle suffers auto glass damage is to contact your insurance agent to inform them about it. 

You can do this by calling the hotline for your insurance or filling out a form for your claim on their website or mobile app.

The insurance company will rely on the strength and accuracy of your details to investigate your claim and assess their liability. Therefore, be as honest and descriptive as possible. If possible, take pictures of the damages and have information about the accident ready to support your claim.

Get Auto Glass Repair Estimates

Once you have reported the glass damage to your car insurance company, start requesting estimates for auto glass repair or replacement. 

Your insurer might suggest auto glass shops you can use to get repair estimates. However, you can also choose your preferred auto shop unless otherwise specified in your insurance policy. 

Do not just check prices when comparing estimates from different shops. Consider things like the quality of glass they use, the experience and expertise of their technicians, and how long it will take to complete the repairs on your car. 

Choose the shop that offers the best combination of price and value.

Let Your Insurance Company Know Your Preferred Auto Glass Repair Shop

Once you find the car glass repair shop you want to use, inform your auto insurance company about your choice. 

If your auto glass repair coverage includes a deductible, which is the amount you should pay before the company can cover the rest of the cost, it may or may not be waived, depending on the terms of your insurance policy and the auto glass repair shop you choose.

If the deductible exceeds the cost of repairing or replacing the glass, payment will be made out-of-pocket.

Make an Appointment To Repair Your Car 

After making payment arrangements, you or the insurance company can contact the auto glass repairer to book an appointment for your vehicle repair. 

Most auto glass repair shops prefer that you bring your vehicle to their location but can still offer mobile auto glass service if necessary.

Get Your Glass Repair Paid For

Once the auto glass repair shop completes repairs on your car, they will invoice you or your insurance company for payment and let you know the vehicle is ready for pick up from their shop. 

The insurance company may pay the shop directly in full or send you a check for the remaining amount that they did not cover.

The auto glass claim process is pretty straightforward, but even the slightest mistakes can result in a rejected claim, making you pay for auto glass repairs out of pocket.

At Low Price Auto Glass, we work with several insurance companies to give our clients the assistance they need when making auto glass claims. Let us know your location to get a quote for our auto glass repair or replacement services.